Friday, September 25, 2020

On the Arrogance of Self-Entitlement during a Pandemic

In the midst of the 1918 Spanish Flu pandemic, libertarians in San Francisco, California objected to wearing face masks. Other people there were simply fed up with wearing masks by late 1918. The libertarians, who objected on the basis of rights, actually prevented the Board of Health from renewing a mandate to wear masks.[1] In early 1919, another spike in influenza cases there led the board to put a mandate in place. So in March of 2020, the failure of mass transits and retail stores to enforce physical distancing and the failures a few months later to enforce mandates on wearing face masks to reduce the spread of the coronavirus can be seen as recklessness (and fecklessness) that could have been prevented by looking back a hundred years. But could the willful disregard of store policies and local law both by customers and store managers have been prevented had business had heeded history? I contend that human nature, which had not changed in such a short time by evolutionary standards, played the heavy, or anchor.
The selfishness of business managers can be regarded as the obstacle to historical progress in dealing with pandemics. As against history and even “organizational learning,” the current profit-motive wins over managers. God forbid that a customer be offended by being confronted by a store employee for not wearing a mask even though mask-wearing was “required” not only by store policy, but also by local law! Of course, a store or business policy barring enforcement of a requirement nullifies it, even if managers could not grasp this simple point. Also, allowing customers to break a local law is itself criminal, even if managers could not grasp this simple point. Ignoring a company policy and even local law could somehow be justified by the interests of profit-seeking.  
The selfishness and inconsiderateness of customers came with a presumptiveness or sense of entitlement to break not only store policies but local law as well. The mantra by the individual that that individual is above store requirements and the law rings with a shallow arrogance. The presumptuousness of the weak of being self-justified brings with it a bad odor, Nietzsche would say. This pathology was especially prevalent in places such as Arizona in the United States.
According to Jeremy Brown, an expert on the 2020 pandemic, it showed how strident selfishness can be. Such selfishness, joined by the related lack of consideration and empathy for other people, was perhaps greater than expected among American business managers and customers. “I think that the message we’ve seen is that people are selfish to a remarkable degree that I don’t think we’ve seen before,” Brown said.[2] That is, the refusal of retail managers to enforce a company requirement because doing so might turn some customers away, and thus their money, is steeped in short-sighted selfishness that recognizes no business responsibility in society. Similarly, the refusal of customers to wear masks, which put other people at risk, can show us just how much of a force selfishness can have in certain people. “The selfishness of people and their inability to have empathy for others who aren’t like themselves is one of the very, very worrying aspects that the disease has highlighted, Brown suggests. “I think this is a deeply rooted part of American society.”[3]
I submit that it is a gross overgeneralization to gloss American society, as there are many, just as many exist in Europe. In having lived in several of those in America, I was stunned in 2020 by just how much aggressive selfishness and stubborn weakness I witnessed in Arizona by how people reacted to the pandemic. Many bus drivers, for instance, refused to wear masks even though they were required by company policy and the local law. Many retail stores had policies forbidding employees from even approaching customers who were not wearing masks. Many light rail, bus passengers, and store customers went maskless with impunity. Light rail security guards were not allowed even to ask passengers to put masks on, and bus drivers rarely did even though they could have at least informed violators of the company policy mandating the wearing of masks. The local police department managers unilaterally decided not to go after organizations allowing customers or riders to break the law. Apparently some laws, especially if they are important to public health, are not worth enforcing.
In short, in some places more than others, just as the extent and depth of selfishness became more apparent with the coronavirus pandemic, so too did human weakness and the related organizational corruption. That these defects had the gall to defend themselves aggressively rather than recognize themselves are faults is perhaps another stunning realization that was made possible by the coronavirus pandemic. This can easily account for the fact that lessons learned in 1918 were so easily dismissed in 2020.

1. Kristen Rogers, “What the 1918 Flu Pandemic Can Teach Us about Coronavirus,” CNN.com, September 25, 2020.
2. Ibid.
3. Ibid.